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When contacting my domain host, what do I tell them about setting up my CNAME?

SYMPTOMS

No symptoms.

SOLUTION

If our knowledgebase items do not cover your host, you may need to contact them. Here is a sample script:

"Hello,

My Domain Name is hosted by you, and I need your help creating a new CNAME Record.

I want to create a CNAME Record for a subdomain I have chosen, and Intelligence Inc has provided me with a destination where they will host it.
The CNAME I need to create is_____________ [replace with the subdomain you chose, e.g. "clients" if "clients.yoursite.com" is the URL desired].
The destination it should point to is "myaccountname.djintelligence.com"

In other words, I need a CNAME Record [_______________] that points to myaccountname.djintelligence.com."

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