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Whare are my contracts printing with foreign characters?

SYMPTOMS

No symptoms.

SOLUTION

When copying your contract terms from another computer, you may see foreign characters appear in replacement of apostrophes and quotation marks.

This is caused by the differences in UTF-8 vs. Windows-1252, which comes down to coding and how many bytes it takes to store each character. In UTF-8 it takes twice as many bytes which is why when you read it in windows-1252 you see the foreign characters, as shown below:





1. Login to your DJ Intelligence or Event Intelligence.
2. Find the Tool Configuration sub-menu on your Control Panel.
3. Click on the Booking System hyperlink.
4. Scan through your contract terms for the location in which these characters are appearing, and over-write them with the same character.

If you are still in need of assistance, please contact our Unlimited Support Department.

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